Frizb Privacy Policy

Effective Date: 01/01/2024

Introduction

This Privacy Policy explains how Frizb ("we," "us," or "the Company") collects, uses, and protects personal information about individuals who use our products, services, and website (the "Site"). It also describes the types of personal information we collect, how we use it, and how you can control the use of your information. This Privacy Policy is governed by applicable laws and complements our Terms of Use or Service Agreement, which may apply to your use of the Site and our Products.

Information We Collect

• Content: Any information you provide or generate when using our Products, such as text, files, and other content.

• Registration Information: Information you provide when registering for our Products, including your name, email address, username, and password.

• Customer Service Communications: Information you provide when reporting a problem or requesting support.

• Product Generated Data: Information automatically collected through the use of our Products, such as device identifiers, IP addresses, usage logs, and other data related to your interaction with the Products or equipment connected to our system.

• Video and Sensor Data: Data collected from video streams and sensor systems that are integrated with our Products. This may include visual data, motion detection, environmental conditions, and other sensory inputs used to enhance the functionality of our Products, such as detecting anomalies, monitoring equipment, or ensuring safety and security.

How We Collect Information

• Directly from You: When you register, contact customer service, or otherwise interact with our Products.

• Through Technology: We use cookies, analytics tools, and other technologies to automatically collect data when you use our Site or Products, including data from integrated video and sensor systems.

• From Third Parties: We may receive information from third-party platforms you link to our services, as well as from trusted sources to validate or supplement the data you provide.

How We Use Information

We use the information we collect for the following purposes:

• To provide and improve our Products, including customer support, maintenance, and enhancements.

• To verify your identity and ensure the security of our systems.

• To analyze data for insights and operational improvements.

• To monitor and analyze video and sensor data for safety, security, and operational purposes.

• To communicate with you about updates, promotions, or changes to our services.

• To ensure compliance with legal obligations and enforce our Terms of Use.

Use of Video and Sensor Data

We use video and sensor data to monitor environments, equipment, and operations. This data helps to detect changes in state, operational inefficiencies, security threats, and anomalies that require attention.

Video streams and sensor data are analyzed by our AI systems to trigger real-time alerts, provide insights, and support the safe and efficient functioning of monitored environments.

Video and sensor data may be stored temporarily or as required for analysis, troubleshooting, and compliance purposes, depending on the nature of the monitoring and user agreements.

Sharing and Transfer of Information

We may share your information with third parties under the following circumstances:

• Service Providers: We may share your information with trusted service providers who assist in delivering our Products, including video and sensor data analysis.

• Business Transactions: In the event of a merger, acquisition, or sale of assets, your personal information may be transferred to the acquiring entity.

• Legal Requirements: We may disclose information if required by law or to protect the rights, property, or safety of our users, the public, or the Company.

Data Security

We use industry-standard measures to protect your personal information. However, no method of data transmission or storage is 100% secure, and we cannot guarantee absolute security. In the event of a data breach, we will take appropriate steps to mitigate the damage.

Cookies

We use cookies to enhance your experience and analyze site usage. You can control cookie settings through your browser. Some features of our Products may not function properly if cookies are disabled.

Retention of Personal Information

We retain your personal information, including video and sensor data, for as long as necessary to fulfill the purposes outlined in this Privacy Policy, including for legal, accounting, or reporting obligations.

Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal information:

• Access, correction, or deletion of your personal information.

• Objection to processing or request for restriction.

• Withdrawal of consent for data processing.

• Opt-out of marketing communications.

To exercise any of these rights, please contact us at hello@frizb.ai.

California Privacy Rights

If you are a California resident, you have the right to request information about how your personal information is shared with third parties for their direct marketing purposes. To make such a request, contact us at hello@frizb.ai.

Changes to This Policy

We may update this Privacy Policy periodically. If material changes are made, we will notify you via email or by posting a notice on the Site. Continued use of our Products indicates your acceptance of any changes.

Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us at hello@frizb.ai.